Shipping policy

<div class="policy-container">
<section class="policy-block" id="shipping-deployment">
<h2 class="policy-title">Logistics & Deployment</h2>
<p class="policy-text">We move with purpose. All orders are processed and will arrive to you within <strong>5 - 7 business days</strong>. Once your garment leaves our hands, tracking coordinates will be sent to your email.</p>

<ul class="policy-list">
<li><strong>Shipping Responsibility:</strong> Ensure your delivery address is precise. Once a package is deployed, the coordinates cannot be changed. We are not responsible for shipments delivered to incorrectly provided locations.</li>
<li><strong>Fulfillment:</strong> All orders are managed through our central shipping hub. We do not offer local pickup for new orders at this time.</li>
</ul>
</section>

<section class="policy-block" id="return-policy">
<h2 class="policy-title">The Return Policy</h2>
<p class="policy-text">We stand by the engineering of our garments. If a piece arrives with a design defect or is compromised in transit, we make it right. To start a return, contact us at <strong>shop@monarchsandmisfits.com</strong>.</p>

<ul class="policy-list">
<li><strong>Defect Verification:</strong> To initiate a claim for a compromised item, you must submit <strong>high-resolution photos</strong> of the defect. We will review the engineering flaw before authorizing a replacement or credit.</li>
<li><strong>Return Authorization:</strong> If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.</li>
<li><strong>The Window:</strong> Returns must be initiated and postmarked (or dropped off) within <strong>14 days</strong> of delivery.</li>
<li><strong>The Condition:</strong> Items must be in original, unworn, and unwashed condition.</li>
<li><strong>Return Shipping Costs:</strong> For shipped returns, costs are the responsibility of the customer. Shipping fees from the original order are non-refundable.</li>
<li><strong>Local Returns:</strong> If you are located in New Orleans, you may drop off your return at our designated location to waive return shipping fees. Contact us for drop-off instructions and coordination.</li>
<li><strong>The Exchange:</strong> Because our inventory is limited, we cannot guarantee size exchanges. If your size is unavailable, store credit will be issued.</li>
<li><strong>Archive Sales:</strong> Items marked "Archive" or "Final Sale" are ineligible for return or store credit.</li>
<li><strong>Return Address:</strong> Please note that authorized returns will need to be sent to the following address: <strong>[INSERT RETURN ADDRESS]</strong></li>
</ul>
</section>

<section class="policy-block" id="seasonal-drops">
<h2 class="policy-title">Seasonal Drops & Store Credit</h2>
<p class="policy-text">To maintain the exclusivity of our limited runs, <strong>all returns on seasonal drop items are eligible for Store Credit only.</strong></p>